Honeywell Instant Alert® Plus Quickly Delivers Critical Information in an Emergency
Instant Alert® Plus Enables Universities, Hospitals, Cities and Businesses to Quickly Send Messages by Phone, Text or E-mail
Knowing where and how to reach someone in the best of circumstances can be tough. Add a large group of people and mix in the chaos that’s inherent in any emergency situation, and the challenge in providing timely, accurate information is clear.
However, organizations are finding peace of mind with Honeywell Instant Alert® Plus, a new Web-based mass notification service that quickly delivers critical information and direction in an emergency, and gives administrators and leaders a way to reach people no matter where they are.
Designed to meet the crisis management needs of colleges and universities, municipalities, government, businesses, and healthcare and industrial facilities, Instant Alert Plus allows organizations to broadcast a clear, consistent message to any communications device - phone, cell phone, pager, e-mail or PDA. The service can send up to 150,000 30-second phone calls and 125,000 text messages in 15 minutes.
The service replaces traditional phone trees, which are slow and prone to inaccuracy, and auto-dialers that require onsite hardware, extra phone lines and IT support. It is activated by simply placing a phone call or typing a message on an Internet-connected computer. A series of distributed, redundant call center networks are used to disseminate the information. As a result, Instant Alert Plus is one of the most reliable, cost-effective means of emergency communication.
Along with broadcasting information, Instant Alert Plus can generate real-time reports that show who has and has not received a message. It also has a two-way communication function that gives organizations the ability to poll and get feedback from employees or the public. And the service enables users to develop an unlimited number of subgroups - e.g., emergency responders, board of directors and security personnel - and send customized messages to these groups.
Other features include call bridging to automatically link message recipients into a conference call, the ability to attach documents with more detailed information and instructions, and integration capabilities to third-party databases. Instant Alert Plus is an extension of Instant Alert for Schools, a notification service that grade school districts use to improve communication and emergency preparedness. More than 2,300 schools nationwide rely on the service to connect with parents and guardians. For more information, visit www.honeywell.com/instantalert.