Quality Products

Premier companies don't satisfy almost all their customer's expectations – they exceed them. At Honeywell Specialty Materials, we consider the quality of our products to be an exceptional feature of our organization, and a way in which we consistently surpass expectations.

Honeywell Specialty Materials takes several approaches to adhere to supreme quality standards in our products. Some are in recognition: we seek out the highest possible rating for our facilities, and new technologies that focus on the elimination of errors and their effects, while preserving the highest level of quality. But others are in philosophy: do it right the first time; eliminate non value-added steps, improve efficiency; reduce process variations, and exceed customers' application and performance expectations.

We utilize Six Sigma methodology as a measurement of total quality to realize how effective we are in eliminating defects and variation from our processes. The processes at a Six Sigma company operate at only 3.4 defects per million opportunities - or 99.9997% error-free. Most companies operate at about the Three Sigma level, which is 66,810 defects per million or 93% error-free. Honeywell is already approaching Four Sigma and many individual processes and businesses are well beyond that mark. However, we believe that settling for this level of performance is like shooting for the moon when you can reach distant stars. Our goal is Six Sigma.

An additional step Honeywell has taken is the formation of a Corporate Quality Council, whose members are the quality leaders from each business in Honeywell, including Honeywell Specialty Materials. This council was created to oversee general quality performance among our manufacturing sites and to more closely align our method of measuring quality with that of our customers. It's another way Honeywell is exceeding your expectations.