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    4 Ways Voice Technology Helped Hitachi Power Tools

    4 Ways Voice Technology Helped Hitachi Power Tools

    How switching from paper to talking helped this warehouse increase efficiency by 40%

    Hands-free and eyes-free makes all the difference at theHitachi Power Tools distribution center, outside of Oslo, Norway.

    Honeywell, with our software partner Apport, implemented ourVocollect voice-directed technology and the shift from paper tovoice flipped a switch in efficiency that ended paperwork and allowed sortingto happen automatically. That means faster work and fewer mistakes.

    “This has been a success from day one,” said Sondre Ressem,logistics director for Hitachi Tools. “We are using the voice technology topick and we are also using it when we have an inventory counting and in ourshuffles.”

    Here are details by the numbers:

    Warehouse size: 6,500 square meters
    SKUs: 20,000

    Volume (pickinglines)
    2012: 350,000
    2017: 520,000

    Hours of operation
    Before voice technology: 7 a.m. to 11 p.m.
    Now: 7 a.m. to 5 p.m. (starting dayafter implementation)

    Onboarding time toget a picker up and running
    Before: 21 days
    Now: Two to three days

    Effectiveness withvoice
    Errors: reduced by 10%
    Picking efficiency: Increased by 40%