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An Uplifted Experience with a Reduced Footprint

Australia's Crown Towers in Perth uses intelligence to offer premium comfort with fewer resources.

Challenge

Crown Towers is a luxury resort based in Perth. They came to us with a challenge: Drive operational savings and minimize their environmental footprint while delivering an inspiring guest experience.


Solution

Leveraging our deep building and hospitality industry expertise, we implemented an IIoT-driven approach to building services. From hotel rooms to energy systems, and guest booking to environmental controls, our hardware and software now offer a seamless, holistic view of operations—and actionable insights to ensure the building is stable, secure and efficient.


Result

After implementing, the new building reduced electricity use by 9 percent, a reduction of 451,000 kWh. And they saw a 90 percent decrease in HVAC downtime. And guest satisfaction rose by 3 percent, making Crown Towers an even greater world-class resort.

“The proactive outcome-based service response helps Crown provide a premier guest experience whilst minimizing our energy use and environmental footprint.”
 -Tony Fioraso, GM Property Services, Crown Perth