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Customer Service Request

Select from the available customer service request types to add details to your enquiry.

 

Please remember, your user needs to be associated with at least one account from the "My Account" menu.

About This Request

Our Customer Service will revert as soon as possible. You can always check the status of your case here.

Tell us what this is about

Need to cancel an order ?

Go to Order Management to select an order and submit your cancellation.

Be Advised ...

This request will be reviewed by Honeywell before approval. Only orders that haven’t shipped can have their Ship To location changed and may affect the delivery date.

Be Advised ...

This request will be reviewed by Honeywell before approval. Only orders that have yet to ship can have their Delivery Date changed. Accelerated shipping may require additional fees.

Be Advised ...

This request requires review by Honeywell. Changes can only be made on items that have not yet shipped. Cancellation Fees may apply.

Be Advised ...

This request will be reviewed by Honeywell before approval. There may be a Cancellation Fee applied after submitting your cancellation.

Did you know? Honeywell Assist can help you check stock availability!

If you still need assistance, use the form below.

Be Advised ...

This form is intended for Customer Service. If you require Technical Assistance with a Honeywell product, please follow this link to the Technical Support Request page.

Enter the Invoice Number to get started

Unable to find this Invoice Number. Please try again

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Enter the Sales Order OR Purchase Order Number to get started

OR

Unable to find this Sales Order. Please try again

Enter Honeywell Material Numbers to get started

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Enter the New Address

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Attach the revised purchase order   Optional

Attachments   Optional

If you have purchase order or order confirmation, please attach here.

Attachments   Optional

    Maximum of 5 files and no more than 3MB.

    Important: Once submitted, this address may take up to 72 hours to appear on your account.

    Your Request Has Been Submitted!

    Request Case # {caseid}

    A confirmation email has been sent to {email}

    Someone from our team will be in touch within 72 hours with next steps.

    For more information and details of your request, click View My Cases below.

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