Check icon


Your request has been successfully submitted.


MINNEAPOLIS, Jan. 21, 2014 Honeywell (NYSE: HON) today announced its latest connectedhome innovation: 24-hour remote monitoring for residential heating and cooling systems (HVAC)that gives homeowners peace of mind and enables contractors to spot HVAC trouble early, fix someproblems remotely, or proactively schedule a service call with the customer.Contractors can also provide an unprecedented level of service, allowing them to remotelydetect HVAC system issues and proactively correct the issue before it breaks down. In addition, theContractor Portal offers homeowners who opt into the remote monitoring service cost savings byensuring that the HVAC system is operating at maximum efficiency and not wasting dollars byheating and cooling unnecessarily.Any of Honeywell's connected thermostats will send a homeowner's HVAC systeminformation through the secure Connected Contractor Portal, which can be accessed remotely viathe Web at any time by a contractor. This diagnostics tool allows the homeowner's designatedheating and cooling contractor to monitor the home HVAC system to ensure that it's running atpeak performance, spot trouble early and fix any issues remotely or by proactively scheduling aservice call with the homeowner, when required."The Contractor Portal provides an unprecedented level of customer service for today'sconnected homeowner, and continues Honeywell's tradition of firsts," said Brad Paine, director ofHoneywell Software and Energy Management Solutions. "Not only are we providing consumerswith peace of mind, but our business management tools will also increase efficiency andprofitability for contractors, allowing them to form consultative, proactive service-basedrelationships with their customers." With remote monitoring, contractors can:
  • Capture current and historical HVAC data: This gives contractors a better understanding of their customers' HVAC system performance and identify service needs and efficiency upgrade opportunities;
  • Spot trouble before it happens: Contractors can view data graphed over time, monitoring patterns and inconsistencies that could indicate a problem with the furnace and/or air conditioner operation;
  • Save time and money: By accessing data through the Contractor Portal, contractors can solve simple issues by phone instead of sending a technician.
For bigger issues, they canproactively schedule a service call and know what products to bring based on diagnosticresults.Homeowners can find a certified contractor to provide remote monitoring at the touch of a buttonthrough the easy-to-use Honeywell Total Connect Comfort app, the top-rated thermostat app byconsumers on both Apple iTunes and Google Play.To learn more about Honeywell's Contractor Portal for the Connected Home, or, or view this video detailing theservice: The Connected Contractor PortalTo apply to become a certified Honeywell contractor, visit www.contractorpro.comAbout HoneywellHoneywell ( is a Fortune 100 diversified technology and manufacturingleader, serving customers worldwide with aerospace products and services; control technologies forbuildings, homes and industry; turbochargers; and performance materials. Based in MorrisTownship, N.J., Honeywell's shares are traded on the New York, London, and Chicago StockExchanges. For more news and information on Honeywell, please visit release contains "forward-looking statements" within the meaning of Section 21E of the Securities Exchange Act of 1934. Allstatements, other than statements of fact, that address activities, events or developments that we or our management intend, expect,project, believe or anticipate will or may occur in the future are forward-looking statements. Forward-looking statements are basedon management's assumptions and assessments in light of past experience and trends, current conditions, expected futuredevelopments and other relevant factors. They are not guarantees of future performance, and actual results, developments andbusiness decisions may differ from those envisaged by our forward-looking statements. Our forward-looking statements are alsosubject to risks and uncertainties, which can affect our performance in both the near- and long-term. We identify the principal risksand uncertainties that affect our performance in our Form 10-K and other filings with the Securities and Exchange Commission.