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    Frequently Asked Questions

    Q: Where can I find support for my Honeywell thermostat?

    Honeywell Home Thermostats are supported by Resideo, a licensee partner of Honeywell. For assistance, please reach out using the information below:

    Phone: 1800-633-3991, 1-800-468-1502 or visit www.honeywellhome.com

    Q: Where can I find support for Honeywell Portable Heaters, Fans and Humidifiers products?

    Honeywell portable heaters, fans, and humidifiers are manufactured and supported by Helen of Troy, a licensed partner of Honeywell. For inquiries, please reach out using the following contact information:

    Phone: 1-800-477-0457 or visit www.honeywellpluggedin.com

    Q: Where can I find support for my Honeywell Smart Home Security products?

    Honeywell Smart home security such as Wi-Fi cameras, and water leak detectors. For inquiries, please reach out using the following contact information:

    Phone: 1800-633-3991 or visit www.honeywellhome.com

    Q: How can I purchase Honeywell Personal Protective Equipment (PPE) and potentially purchase Honeywell 3-D knit masks and safety packs for individual or commercial use?

    Honeywell PPE business is now owned by PIP Global Safety Inc. We kindly invite you to explore our website at https://ppe.honeywell.com/us/en, where you can find a selection of safety gear for Honeywell Personal Protective Equipment (PPE)

    Q: Where can I get in touch for technical or product support for Aerospace products, software and services?

    Kindly navigate to www.aerospace.honeywell.com for assistance with customer support or technical support

    Q: How do I reach Honeywell's accounts payable department?

    Please use the online platform provided below, for all your payment enquiries:

    https://apsupplierportal.honeywell.com

    Q: I am a current Honeywell employee -- how do I contact the IT Helpdesk?

    For assistance, you may reach out to the IT Help Desk:

    Employees in the USA – 1-844-247-6247

    Employees in Canada – 1-844-247-6248

    Employees from other countries – please visit https://honeywell.service-now.com/itdirect

    Q: I am a former Honeywell employee who is looking for more information about my retirement plan. Who do I contact for that information?

    U.S. employees can contact Honeywell Retiree One-Stop using the following details:

    Phone: 1-877-258-3699 (Select Retiree Option # 1 or 401K Option # 2)

    Additionally, for support related to Honeywell Retirees, please take a moment to fill out the information at the link provided below:

    https://honeywell.service-now.com/hon?id=public_survey&type_id=c592733e1be29ad06b3d0e12604bcb41

    Q: Where can I find job information about working at Honeywell and current available openings?

    Here is the link where you can submit applications for both full-time and part-time positions, in addition to internship programs. Kindly take a moment to review the link and discover the available opportunities.

    https://careers.honeywell.com/en/sites/Honeywell.

    Q: I need to have my current or previous Honeywell employment verified, where can I request formal verification?

    United States: If an employee is currently working with Honeywell or left within last three years from now, please use the following steps: 

    1. Visit our channel partner’s : www.Thomas-and-Company.com 
    2. Select - Request Employment & Wage Verification (Honeywell company code of HWELL78) 
    3. Access the Verification of Employment site: www.Thomas-and-Company.com and select “Request Employment & Wage Verification”. 
    4. Select Employee and follow the instructions provided. 
    5. Enter the Honeywell company code of HWELL78. Note: FM&T employees should use the company code HFMT43. 
    6. Enter your Name, Social Security Number and Employee Identification Number (EID). 
    7. Confirm and agree to the terms. 

    For more information, visit this website or call 1-615-620-0569.

    For employees in Canada, please call the Canadian Employment Verification helpline:  1-800 808-6449

    For employees who have left for more than 3 years, as well as for all other countries, excluding the US and Canada. Please use the link below to submit the necessary information:

    https://honeywell.service-now.com/hon?id=public_survey&type_id=c592733e1be29ad06b3d0e12604bcb41