Honeywell Joins Forces with Industry Partners to Provide First Responders with Critical Information
- Helps provide pertinent emergency alarm information directly to first responders for a more accurate and faster response
- Connects fire fighter apps with a buildings’ fire and life safety systems or data at monitoring stations
June 21, 2023
ATLANTA, June 21, 2023 – Honeywell (Nasdaq: HON) today announced that it has joined forces with a group of leading industry partners to help deliver more detailed contextual information about commercial fire emergencies to first responders.
In a fire emergency response, fire fighters are typically only given a simple building address before they arrive on site. By sharing data from either the fire communicator radio at the building or from a monitoring station, this group will provide first responders with access to important incident location and contact information – which could include a detailed map and other critical visual information – helping to increase their speed, accuracy and improve how they address the event when they arrive on site.
“Time is critical when responding to an emergency situation,” said Sameer Agrawal, vice president and general manager, Commercial Fire Americas, Honeywell Building Technologies. “We are continuously looking at how we can leverage the latest technologies to help improve the time it takes for first responders to arrive at an emergency, and how we can equip them with more accurate and robust information. With that in mind, we continuously study and analyze every step of the emergency communications path to help first responders stay safer, while also helping to minimize property damage and save more lives.”
Honeywell’s open and secure fire service platform allows each authorized partner to contribute information they have regarding the emergency (e.g., type and location of incident), as well as, building information (e.g., hazards or on site contact personnel) and share that information via mobile apps directly with the first responders dispatched to the incident.
Honeywell, Telguard, NAPCO Security Technologies (Nasdaq: NSSC), and Resideo fire communicators, which connect fire panels to the monitoring station and monitoring station partners, Emergency24 and Rapid Response Monitoring, which receive emergency event data and then manually communicate that data to emergency communications centers, will now digitally send a copy of the alarm data to the Honeywell platform. Fire fighter mobile app providers, IamResponding, Active911 and Honeywell’s US Digital Designs, which first responders use to manage their incoming dispatches, will pull the data from the platform to deliver the critical emergency information to the apps when dispatched.
Together, this group of partners can help provide important incident data from commercial buildings to nearly one million first responders in the United States. This arms about 80 percent of U.S. firefighters with better information should they be dispatched to one of these buildings.
Learn more about why enabling a technology-connected alarm journey is critical to reducing emergency response times here.
About Honeywell Building Technologies
Honeywell Building Technologies (HBT) is transforming the way every building operates to help improve the quality of life. We are a leading building controls company with operations in more than 75 countries supported by a global channel partner network. Commercial building owners and operators use our hardware, software and analytics to help create safe, efficient and productive facilities. Our solutions and services are used in more than 10 million buildings worldwide.
Honeywell (www.honeywell.com/us/en) delivers industry specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally. Our technologies help aircraft, buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable. For more news and information on Honeywell, please visit www.honeywell.com/us/en/news.
Telguard, a brand of Telular Corporation, provides industry-leading security and life safety technologies to independent security dealers for commercial and residential markets. Telguard combines devices, communications, video, interactive service and alarm processing into turnkey systems for monitoring intrusion and fire systems without a traditional landline. Telguard offers the industry’s most versatile platform, outstanding solutions, and first-class technical-customer service. Telular Corporation is a business unit of AMETEK Inc. AMETEK Inc. (NYSE: AME) is a leading global manufacturer of electronic instruments and electromechanical devices with annualized sales of over $6.0 billion.
About NAPCO Security Technologies, Inc.
NAPCO Security Technologies, Inc., is one of the leading manufacturers and designers of high-tech electronic security devices, wireless recurring communication services for intrusion and fire alarm systems as well as a leading provider of school safety solutions, The Company consists of four Divisions: NAPCO, plus three wholly owned subsidiaries: Alarm Lock, Continental Instruments, and Marks USA. Headquartered in Amityville, New York, its products are installed by tens of thousands of security professionals worldwide in commercial, industrial, institutional, residential and government applications. NAPCO products have earned a reputation for innovation, technical excellence and reliability, positioning the Company for growth in the multi-billion dollar and rapidly expanding electronic security market. For additional information on NAPCO, please visit the Company's web site at https://www.napcosecurity.com.
Resideo is a leading global manufacturer and developer of technology-driven products and components that provide critical comfort, energy management, and safety and security solutions to over 150 million homes globally. Through our ADI Global Distribution business, we are also a leading wholesale distributor of low-voltage security and life safety products for commercial and residential markets and serve a variety of adjacent product categories including audio visual, data com, wire and cable, and smart home solutions. For more information about Resideo, please visit www.resideo.com.
Emergency24 (Emergency24.us) has helped independent alarm dealers achieve success since 1967.
We continue to be a leader among Central Stations by innovating and streamlining the monitoring process. From patented tape dialers to digital dispatching, we constantly seek opportunities to improve customer experience and expedited monitoring solutions focused on life safety.
Our culture of always improving started with the company founder, Dante Monteverde, who developed the first computerized monitoring system. The innovation continues today with industry leading solutions like “active shooter rapid emergency response”, “digital municipal monitoring,” and now the first Central Station with digital dispatching through Honeywell’s CS Premium.
From the start, Dante Monteverde set Emergency24 apart from others with the core value that we will never compete with our customers. This remains true to this day! That's why we consistently rate as the "most preferred" Central Station by alarm installation companies. With four geographically diverse locations with redundancy, our UL Listed and FM Global operations offers solutions for all of your monitoring needs.
About Rapid Response Monitoring
Rapid Response Monitoring is the leading provider of Professional Monitoring services, augmenting the best fire, security, medical, and IoT systems with world-class technical & human infrastructure. Protecting customers across the United States, Canada, Mexico and Caribbean since 1992 exclusively from our hardened monitoring facilities, never from employee’s homes, Rapid Response brings in-depth industry experience to monitoring partnerships with Integrators, Dealers, and Installers. Each partner is paired with a dedicated concierge for personalized, expert assistance.
UL, FDNY, and FM-certified, two multi-redundant Command Centers and a third Customer Care Center operate 24/7/365. These facilities include hot-failover power, computing, security, and telecommunication infrastructure, ensuring uptime that exceeds industry standards.
Hiring the top 3% of applicants by aptitude and emotional intelligence ensures that all Monitoring Specialists deliver swift, professional, and empathetic responses to every alarm. Rigorous training, continuous skill-building, peer mentoring, and frequent quality assurance reviews certify that this top talent performs as experts. Rapid Response celebrated 30+ years of experience protecting lives and property with “In-Facility Monitoring” in 2022.
IamResponding is an end-to-end emergency response system for first responders everywhere. It delivers time-saving alerts and critical incident data with unrivaled reliability. When an emergency comes in, first responders are equipped with rich-incident data. They get real-time dispatch notifications, track who is responding and unlock access to data like never before.
We're committed to protecting the safety of first responder crews and communities. IamResponding is used by over 10,000 departments and 450,000 first responders, and has delivered over 4 billion messages to its members. We help to reduce response times with better communication, collaboration and interoperability so they can tailor their emergency response with unprecedented situational awareness. And most importantly, they can make confident decisions when it matters most. Learn more IamResponding.com.
Helping heroes save lives is the heart of Active911's mission. The company builds software and services for emergency response organizations. Active911 is recognized for its commitment to enhancing emergency response and providing dependable, user-friendly solutions. The company is an industry leader in emergency response software by focusing on technology, customer feedback, and tailoring its products to the specific requirements of first responders around the globe.
Over 500,000 First Responders use Active911 products to enhance their response times, situational awareness, communication, mapping, and mutual aid. In departments using Active911 products, response times have decreased by up to 9 minutes. In the past year, our notification and response coordination app, ActiveAlert, sent more than 60 million dispatch calls to 20,000 organizations worldwide.