Skip to Main Content

You are browsing the product catalog for

You are viewing the overview and resources for

Return Material Authorization

Honeywell Sensing Solutions return material authorization: learn how you can submit a RMA request. Contact us and discover what details you need to provide.

In order to send a unit in for evaluation, you must first register in our portal using the following information.

Step 1: Register for the Support Portal

  • Go to our Support Portal.
  • Be sure to select Columbus Test and Measurement during setup.
  • Registration confirmation may take 2–3 business days.

Step 2: Register for the RMA Portal

  • Once your Support Portal registration is confirmed, log back in.
  • Select Productivity Products and then RMA to complete your RMA Portal registration.

Important: You must be registered in the RMA Portal to receive an RMA number for repairs or calibration.

Once registered, you’ll be able to:

  • Submit products for repair or calibration.
  • Look up serial numbers (or enter them manually).
  • Track the status of your return orders.
Proceed To RMA

Create a Customer Service Request.

Steps:

  1. Select your “Account Name”
  2. Choose Division as “Sensing Solutions”
  3. Choose Line of Business
  4. Select Request Type as “Returns/RMA”

Copyright © 2026 Honeywell International Inc