SGS Life Sciences: Creating a Global Transformation with TrackWise Digital

Research teams in health sciences, life sciences and chemistry experiments

SGS Life Sciences provides analytical laboratory and clinical research services for agricultural, pharmaceutical and biotechnology, food and beverage and other nutrition and health industries. Like many life sciences organizations, SGS Life Sciences’ quality environment was heavily paper based and document-centric. Between the SOPs, forms and reports generated for change control processes, deviation management, compliance requirements, and so on, the division’s operations and quality teams were creating, managing and storing more than 25,000 unique items. By transitioning to a fully digital network, SGS hoped to interconnect people, systems and laboratories with a focus on business excellence. Now, TrackWise Digital dashboards provide live access to quality-related KPIs, eliminating the need for manual KPI reporting each month.

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