Help and Support

Portable Air Conditioners and Dehumidifiers

We regret to inform you that Airtek International Corporation/Jmatek Limited, a former trademark licensee of the Honeywell brand, is no longer in business and is no longer providing direct customer service. For technical support and warranty claims, please find out more information down below.

Detailed close-up of a portable air conditioner featuring a distinctive black wave-pattern front grille and clean white housing.
Honeywell dehumidifier, portable air conditioner and personal evaporative air cooler displayed together on a white background.

We regret to inform you that Airtek International Corporation/Jmatek Limited, a former trademark licensee of the Honeywell brand, is no longer in business and is no longer providing direct customer service. For technical support and warranty claims, please find out more information down below.

Product Manuals & Jmatek Video Library

Use the resources below to find product documentation, troubleshooting guidance, FAQs and support videos from the Jmatek youtube channel.

Product Categories - Product Manuals & FAQs

Warranty Claims

For warranty claims related to products purchased in the United States, complete the form.